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Room service at a price

Cuckooz’s research claims that the average cost of a room service meal for one guest at a London hotel is £35.68, when taking into account service and delivery charges.

A basic room service meal, consisting of a club sandwich, chips and a soft drink already averages out to £27.90 for one person, but the addition of an average discretionary service charge of 12.5 per cent plus a typical delivery charge of £4.30 rounds up the price even further.

A further price breakdown reveals that a club sandwich alone will cost guests £18.10 on average, with chips priced at £5.60 and a Coke costing £4.20.

When looking at specific hotels, the research alleges that a single club sandwich at The Savoy near Covent Garden will cost guests £27. Holiday Inn lists a club sandwich at £11.50, while their tray charge of £5 matches that of The Savoy, a five-star establishment.

While the average discretionary service charge across London hotels was found to be 12.5 per cent, it rose to 15 per cent at ME London, another five-star hotel near Covent Garden.

At Mandarin Oriental and The Dorchester a bottle of beer will cost customers as much as £9, though a stay at the four-star Grand Royale sees a more affordable price of £3.70 per bottle.

The most expensive wine can be found at The Dorchester, where it costs £59 for a bottle of red and a glass costs £15.

Fabienne O’Neill, co-founder of Cuckooz, commented: “The problem is that hotel guests find themselves as somewhat of a captive audience, vulnerable to mark-ups.

“Even establishments that are generally seen as mid-range and more affordable, such as Holiday Inn, can seemingly charge whatever they like due to their London location.

“Of course, service charges are optional, but even if a guest refrains from including this cost, hotels effectively make up for this with pricey delivery charges.

“These days, surely a worthy alternative is the option of staying in a serviced apartment with great amenities on your doorstep such as one of the independent restaurants we recommend in our local area guides, or apps like Deliveroo just a click away.”

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